Introducing our New Virtual Smile Consultation tool
Firstly, we want to take a moment to thank all of the parents who have been bringing in their children for their appointments at the clinic since we reopened on the 18th of May. We always strive to provide exceptional customer service here at Smiles are Wild and we appreciate all of the patients that have support us through this time!
We’d like to introduce to you now our new Virtual Smile Consultation Tool. It’s an online service that we have introduced onto our website which helps new and existing patients have a FREE one-on-one orthodontic consultation with Dr. Jason.
We created this tool to help patients to reach out virtually and to have questions answered if they do not want to or cannot come into the practice due to the pandemic.
Here are some of the answers you can get via the virtual smile consultation:
- Find out if you or your child would benefit from orthodontics
- Get your questions answered about existing braces or Invisalign
So, how does the tool work? Here’s a step-by-step guide for both new and existing patients:
How to find the tool:
Firstly, head to the homepage of our website on your mobile device, tablet, or desktop. On the left-hand side of your screen, you’ll find a blue button labeled “New Virtual Smile Consultation- Click Here”. Click this button.
Step one: Take some photos of your teeth
The first step of the consultation is to take photos of your teeth. We recommend taking your photos on your phone before you open the tool, however, you can take them during this stage if not.
Here’s what you will need to take the images:
- Another person
- A set of plastic spoons
- A mobile phone
Use our video to watch the full guide of how to take photos of your teeth for your virtual appointment here.
Step 2: Enter your personal details and set up a password
The second step is to enter all of your personal details into the system (Your name, phone number, email address). Set up a password for your account so that you can log in to view Dr. Jason’s response to your questions at another time.
Step 3: Upload your photos
The virtual smile tool will now ask you to upload the images of your teeth. It will take you step-by-step through which photos to upload of your teeth and in which order.
Step 4: Complete a questionnaire
You will then be asked to complete a short questionnaire and there will be a comment box below for you to enter any concerns or issues you might have for your teeth or your child’s teeth. New patients can also use the comments box to get information about new treatment concerns.
Step 5: Check your emails!
You will then receive an email confirming that your request has been received by Dr. Jason. Once your questions have been answered, you will receive an email notifying you.
Although the consultation feature is available to use 24/7, your request is likely to be responded to during normal business hours.
Any questions? Feel free to email Amy@smilesarewild.com.
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